The cogensia.com website is a subsidiary owned by Customer Asset Consulting Group, Inc. The mailing address for Customer Asset Consulting Group, Inc is:

Customer Asset Consulting Group, Inc.
100 West Hillcrest Blvd., Suite 406
Schaumburg, IL 60195
Tel. (847) 805-9800
Fax. (847) 805-9313

Your Use of This website is Governed by These Terms and Conditions

Please take a few minutes to review these Terms and Conditions. Your use of this website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these Terms and Conditions, do not use the cogensia.com website.

These Terms and Conditions May Change

Customer Asset Consulting Group, Inc. reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this website.

Copyright Notice

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Customer Asset Consulting Group, Inc. or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Customer Asset Consulting Group, Inc. and protected by U.S. and international copyright laws. All software used on this site is the property of Customer Asset Consulting Group, Inc. or its software suppliers and protected by United States and international copyright laws. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Customer Asset Consulting Group, Inc. reserves complete title and full intellectual property rights in any content you download from this website. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the content without first obtaining written permission from Customer Asset Consulting Group, Inc.

Privacy Policy

Please review our Privacy Notice, which also governs your visit to cogensia.com, to understand our practices.

Submissions

We welcome your comments regarding this website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, “Comments”) sent to cogensia.com shall be and remain the exclusive property of Customer Asset Consulting Group, Inc. Your submission of any such Comments shall constitute an assignment to Customer Asset Consulting Group, Inc. of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Customer Asset Consulting Group, Inc. will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Product Descriptions

Cogensia.com and its affiliates attempt to be as accurate as possible. However, cogensia.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.

Limitation of Liability

UNDER NO CIRCUMSTANCES, SHALL Customer Asset Consulting Group, Inc. OR ANY OF THEIR EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THIS WEBSITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF ANY Customer Asset Consulting Group, Inc. HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU ARE DISSATISFIED WITH THIS WEBSITE OR ANY CONTENT ON THE SITE, OR WITH THESE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THIS WEBSITE. YOU ACKNOWLEDGE, BY YOUR USE OF THIS WEBSITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU. IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF Customer Asset Consulting Group, Inc. UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100).

Applicable Law

By visiting cogensia.com, you agree that any dispute in connection with this agreement including its validity, interpretation, performance or breach shall be resolved in (Chicago, Illinois) pursuant to and the laws of the State of Illinois, without regard to the conflict of laws provisions thereof. Recipient hereby consents to the jurisdiction of the courts to the State of Illinois, in the city of Chicago and waives any objection to the venue laid therein for any dispute in connection with this memo. Recipient shall pay all arbitration and court costs, reasonable attorneys fees and legal interest on any award or judgment. Notwithstanding the foregoing, however, Customer Asset Consulting Group, Inc. shall have the right to commence and prosecute any legal or equitable action or proceeding before any non-US court of competent jurisdiction to obtain injunctive or other relief in the event that, in the opinion of Customer Asset Consulting Group, Inc., such action is necessary or desirable.

Last updated September 12, 2014.
Effective January 1, 2006

IT Mission Statement

Cogensia Security Program implements policies, standards, and procedures, which are consistent with government-wide laws and regulations, to ensure an adequate level of protection for IT systems whether maintained in-house or commercially. The security and privacy of your data is a core part of our business, and is our top priority. Cogensia provides our customers with an active data security program and review of the process we follow regarding our commitment to information security and compliance. Cogensia maintains and regularly reviews internal security policies and best practices to provide Information Assurance (IA) ensuring compliance under the Data Protection Act 1998 which requires that Personal Identifiable Information (PII) data be processed fairly and lawfully. These security control methods are measured by administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of data. Cogensia customer data is backed up locally to two redundant backup servers nightly. We maintain redundant web and database servers, fully configured with active monitoring software and data, so in the unlikely event of a failure of any of the main servers, our incident response team is able to react. All Cogensia customer data is backed up locally and at a secure off-site location. Backups are conducted on a daily, weekly, quarterly, and annual basis. Cogensia has taken several steps to safeguard the integrity of customer data and prevent unauthorized access to the information it maintains. Security measures have been built into the design, implementation and day-to-day practices of the entire operating environment as a part of its continuing commitment to risk management. These measures are designed and intended to prevent corruption of data, block unknown or unauthorized access to our systems and information, as well as provide reasonable protection of private information we possess.

Personal Identifiable Information (PII)

Personal Identifiable Information (PII) is information that may be used to identify an individual, including, without limitation, first and last name, home or other physical address, e-mail address, Internet addresses visited, browsers used, and other similar information (collectively, “Personal Information”).

Information Assurance

Information Assurance (IA) is the practice of managing information-related risks. More specifically, IA practitioners seek to protect and defend information and information systems by ensuring confidentiality, integrity, authentication, availability, and non-repudiation. These goals are relevant whether the information are in storage, processing, or transit, and whether threatened by malice or accident. In other words, IA is the process of ensuring that authorized users have access to authorized information at the authorized time.

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